Shipping policy
Shipping Policy – October 2020
We process all orders within two business days and ship using trusted carriers like FedEx, DHL, USPS, and Amazon Logistics. Some shipments may occur on weekends. During peak times or unforeseen disruptions, delivery may take longer, but we’ll keep you informed via email or our website.
Shipping Rates & Delivery
- USPS First Class: 1-3 Business Days | Free or $2.50
- DHL Standard: 4-7 Business Days | Free
Order Tracking
You’ll receive automated updates with tracking information once your order ships.
Customs & Taxes
Customers are responsible for any customs, duties, or taxes applied to their order.
Damages & Lost Packages
We’re not liable for lost or damaged packages, but if you experience an issue, contact the carrier or our support team for assistance.
International Shipping
Currently, we ship only within the United States (all 50 states).
For returns, visit our Refund Policy or email us at info@lilaswellness.com for support.